MDB401k comes with a User's Guide that covers just about every situation, but you also can give us a call (literally or via e-mail) at any time.
-- The MDB401k User's Guide offers two levels of help: The Quick Guide tells you the short and simple of what to do to get your plan up and running and continued running; the Supplement gives background details on 401k plan operation and less frequent transactions.
-- If you need additional help, our telephone support lines are available weekdays from 9 a.m. to 5 p.m. Pacific Time. The number to call is printed in your MDB401k User's Guide.
-- Our e-mail support lines are open 24 hours a day. Write to support@myez401k.com. We promise to try to respond within 24 hours of receiving your message.
-- Feel free to call us about "getting started" issues -- holding enrollment meetings, signing up participants, processing your first month's 401k contribution data, etc. -- or any 401k issue that surfaces during the year.
